Forum Discussion

6c14105283828c10's avatar
6c14105283828c10
Newcomer
4 months ago

Stolen account and email changed

Hello I had my account linked to PlayStation years ago, but I haven't dealt with this connection for a long time. In the meantime, my account was stolen and the email was changed. I’m unable to recover it and I feel helpless.

I don't need to find my account again and start to use it, I just need to release it from PSN account

advice

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    4 months ago

    6c14105283828c10 

    Check the following link for info on securing your account: 

    https://help.ea.com/en/help/account/secure-hacked-ea-account/

    If required, click the following link for help contacting an Advisor: 

    https://help.ea.com/help/faq/using-ea-help/

    Thanks.

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