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Jedes Mal wenn ich versuche das neue Sims 4 Update in der EA-App zu aktualisieren kommt die Fehlermeldung dass wohl etwas schiefgelaufen sei, und ein unbekannter Fehler aufgetreten ist. Bis gestern ging alles noch einwandfrei. Was ich schon versucht habe:

- Löschen EA-Cache mit App-Wiederherstellung

- Neustart EA-App (auch Durchführung als Administrator)

- Neustart Laptop

Ich wäre sehr dankbar um jegliche Hilfe...

","body@stringLength":"448","rawBody":"

Jedes Mal wenn ich versuche das neue Sims 4 Update in der EA-App zu aktualisieren kommt die Fehlermeldung dass wohl etwas schiefgelaufen sei, und ein unbekannter Fehler aufgetreten ist. Bis gestern ging alles noch einwandfrei. Was ich schon versucht habe:

- Löschen EA-Cache mit App-Wiederherstellung

- Neustart EA-App (auch Durchführung als Administrator)

- Neustart Laptop

Ich wäre sehr dankbar um jegliche Hilfe...

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Bis gestern 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Sims 4 Update kann nicht geladen werden (\"Da ist wohl was schiefgelaufen\")","moderationData":{"__ref":"ModerationData:moderation_data:7480879"},"body":"

Ich hab genau das selbe Problem.

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Bei Origin gab es damals nie Probleme,aber die EA App macht dauernd Macken..","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"128","kudosSumWeight":1,"postTime":"2023-08-21T13:09:53.900+01:00","lastPublishTime":"2023-08-21T13:09:53.900+01:00","metrics":{"__typename":"MessageMetrics","views":1545},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:ea-app-de/category:ea-forums-de/community:tghpe58374board:ea-app-technical-issues-de/message:7480878/message:7480880","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4","height":500,"width":500,"mimeType":"image/png"},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Community Manager","color":"004DEB","icon":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}"},"rankStyle":"FILLED"},"User:user:16":{"__typename":"User","id":"user:16","uid":16,"login":"EA_Vendcera","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-05-06T12:52:30.446+01:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/images/dS0xNi0zRnRUTDM?image-coordinates=240%2C0%2C894%2C654"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:tghpe58374/user:16"},"ModerationData:moderation_data:7480881":{"__typename":"ModerationData","id":"moderation_data:7480881","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7480881":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:16"},"id":"message:7480881","revisionNum":1,"uid":7480881,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-de"},"parent":{"__ref":"ForumTopicMessage:message:7480878"},"conversation":{"__ref":"Conversation:conversation:7480878"},"subject":"Re: Sims 4 Update kann nicht geladen werden (\"Da ist wohl was schiefgelaufen\")","moderationData":{"__ref":"ModerationData:moderation_data:7480881"},"body":"

Hallo zusammen,

\n

danke für eure Meldungen! Ja, da scheinen im Moment einige Spieler betroffen zu sein und unser Team ist gerade dabei dies zu untersuchen.

Sobald ich hier mehr Infos habe, oder welche Schritte weiterhelfen könnten, gebe ich Bescheid!

-Vendcera

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genau das gleiche! 

habe komplett alles deinstaliert und wieder heruntergeladen. jetzt geht gar nichts mehr... richtig nervig(((

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"136","kudosSumWeight":0,"postTime":"2023-08-21T13:15:33.203+01:00","lastPublishTime":"2023-08-21T13:15:33.203+01:00","metrics":{"__typename":"MessageMetrics","views":1504},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:ea-app-de/category:ea-forums-de/community:tghpe58374board:ea-app-technical-issues-de/message:7480878/message:7480882","repliesCount":1,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1487871":{"__typename":"User","id":"user:1487871","uid":1487871,"login":"Alia253","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-04-11T15:29:18.535+01:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-9.svg?time=1721239660000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1487871"},"ModerationData:moderation_data:7480883":{"__typename":"ModerationData","id":"moderation_data:7480883","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7480883":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1487871"},"id":"message:7480883","revisionNum":1,"uid":7480883,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-de"},"parent":{"__ref":"ForumTopicMessage:message:7480878"},"conversation":{"__ref":"Conversation:conversation:7480878"},"subject":"Re: Sims 4 Update kann nicht geladen werden (\"Da ist wohl was schiefgelaufen\")","moderationData":{"__ref":"ModerationData:moderation_data:7480883"},"body":"@Sabiine28 habe das gleiche Problem ☹️ hast du versucht die EA App zu deinstallieren? Bei mir hat es zwar nicht geholfen, aber vielleicht geht es bei dir ja","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"156","kudosSumWeight":0,"postTime":"2023-08-21T13:26:15.783+01:00","lastPublishTime":"2023-08-21T13:26:15.783+01:00","metrics":{"__typename":"MessageMetrics","views":1433},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:ea-app-de/category:ea-forums-de/community:tghpe58374board:ea-app-technical-issues-de/message:7480878/message:7480883","repliesCount":5,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7480884":{"__typename":"ModerationData","id":"moderation_data:7480884","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7480884":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2014330"},"id":"message:7480884","revisionNum":1,"uid":7480884,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-de"},"parent":{"__ref":"ForumReplyMessage:message:7480883"},"conversation":{"__ref":"Conversation:conversation:7480878"},"subject":"Re: Sims 4 Update kann nicht geladen werden (\"Da ist wohl was schiefgelaufen\")","moderationData":{"__ref":"ModerationData:moderation_data:7480884"},"body":"

@Alia253  hat leider auch nicht funktioniert ☹️

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Hallo zusammen, vielleicht kann mir ja hier jemand helfen.

Ich hab das Problem das ich mein Sims 4 nicht mehr updaten konnte (Fehlermeldung von EA).

Hab daraufhin Sims deinstalliert, wollt es neu downloaden aber leider auch nicht mehr möglich (Fehlermelding von EA).

PC Neustart half auch nicht, EA App deinstalliert und neu installieren hilft auch nichts.

Kann mir bitte jemand weiterhelfen?

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@EA_Vendcera Danke für die schnelle Antwort, ich hoffe das kann schnell behoben werden :/

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Hey @lenis93,

\n\n

ich habe deinen Beitrag einmal in diesen Thread verschoben, wo es um dasselbe Thema geht.

\n\n

Wie Vendcera schon gesagt hat, wird das momentan hier untersucht. Sobald es Updates gibt, geben wir gerne Bescheid.

\n\n

-Poppy

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Hey zusammen,

diese Update Probleme wurden gestern Abend nun noch vollständig von unserer Seite aus gefixt.

\n

Solltet ihr dennoch weitere Schwierigkeiten mit dem Update haben, probiert es bitte mal mit den Schritten aus meinem vorherigen Beitrag. Meldet euch ansonsten gerne nochmal.

\n

Danke außerdem für eure Geduld. Ich weiß, das ist natürlich nervig, über den ganzen Tag nicht spielen zu können.

-Vendcera

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