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Melde Bugs und finde Hilfe bei Downloads, DLCs, Einkäufen und Loginfehlern.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bi0yNTgtbUJSYkdE?image-coordinates=0%2C0%2C823%2C823\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:ea-app-de"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:tghpe58374"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-forums-de"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-app-de"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"EA app Technische Fragen & Bugs","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"linear"},"topicsCount":1036,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-03-02T13:56:26.735Z"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY","eventPath":"category:ea-app-de/category:ea-forums-de/community:tghpe58374board:ea-app-technical-issues-de/"},"User:user:590986":{"__typename":"User","id":"user:590986","uid":590986,"login":"Zuendtex","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-12.svg?time=1721239731000"},"rank":null,"email":"","messagesCount":9,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-05-01T11:54:05.861+01:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:tghpe58374/user:590986"},"ForumTopicMessage:message:7513017":{"__typename":"ForumTopicMessage","uid":7513017,"subject":"Spiel fehlt in meiner Bib","id":"message:7513017","revisionNum":1,"repliesCount":31,"author":{"__ref":"User:user:590986"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-de"},"conversation":{"__ref":"Conversation:conversation:7513017"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7513017"},"body@stripHtml({\"truncateLength\":200})":" Hallo, folgendes Problem: Ich habe über den Xbox Game Pass, EA Play, und bis gestern konnte ich ganz normal Mass Effect Andromeda zocken. Heute den PC gestartet, siehe da: das Game fehlt in der ...","body@stringLength":"556","rawBody":"
Hallo,
folgendes Problem:
Ich habe über den Xbox Game Pass, EA Play, und bis gestern konnte ich ganz normal Mass Effect Andromeda zocken.
Heute den PC gestartet, siehe da: das Game fehlt in der Bib
Folgende Fehlermeldung im Anhang.
Es ist auf jeden Fall der richtige Account verlinkt, da bin ich mir zu 100% sicher.
Das Spiel ist auch noch auf der SSD vorhanden, kann man es nicht einfach bei EA Play wieder hinzufügen? Wie bei Steam zb
Ich habe über den Xbox Game Pass, EA Play, und bis gestern konnte ich ganz normal Mass Effect Andromeda zocken.
Heute den PC gestartet, siehe da: das Game fehlt in der Bib
Folgende Fehlermeldung im Anhang.
Es ist auf jeden Fall der richtige Account verlinkt, da bin ich mir zu 100% sicher.
Das Spiel ist auch noch auf der SSD vorhanden, kann man es nicht einfach bei EA Play wieder hinzufügen? Wie bei Steam zb
Was kann man noch probieren? Vielen Dank
"},"Conversation:conversation:7513017":{"__typename":"Conversation","id":"conversation:7513017","solved":false,"topic":{"__ref":"ForumTopicMessage:message:7513017"},"lastPostingActivityTime":"2024-05-04T07:04:54.115+01:00","lastPostTime":"2024-05-04T07:04:54.115+01:00","unreadReplyCount":31,"isSubscribed":false},"ModerationData:moderation_data:7513017":{"__typename":"ModerationData","id":"moderation_data:7513017","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Attachment:{\"id\":\"attachment:message7513017AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/ea-app-technical-issues-de/3090/1/5ffe862f3ab0b0c28db0580b0301c612.png\"}":{"__typename":"Attachment","id":"attachment:message7513017AttachmentNumber1","filename":"5ffe862f3ab0b0c28db0580b0301c612.png","filesize":49879,"contentType":"image/png","url":"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/ea-app-technical-issues-de/3090/1/5ffe862f3ab0b0c28db0580b0301c612.png"},"Revision:revision:7513017_1":{"__typename":"Revision","id":"revision:7513017_1","lastEditTime":"2024-05-01T11:57:04.913+01:00"},"ForumReplyMessage:message:7513025":{"__typename":"ForumReplyMessage","id":"message:7513025","conversation":{"__ref":"Conversation:conversation:7513017"},"author":{"__ref":"User:user:590986"},"revisionNum":1,"uid":7513025,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-de"},"subject":"Re: Spiel fehlt in meiner Bib","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7513025"},"parent":{"__ref":"ForumReplyMessage:message:7513024"},"body":"@Dolton88 Wo finde ich Appdata? :D
@EA_Vendcera, gibt es was neues? 🙂","body@stringLength":"307","rawBody":"@Dolton88 Wo finde ich Appdata? :D
@EA_Vendcera, gibt es was neues? 🙂","kudosSumWeight":0,"repliesCount":23,"postTime":"2024-05-01T13:34:16.085+01:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7513025_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":422},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHwzOToxfGludCw3NTEzMDI2LDc1MTMwMjY","node":{"__ref":"ForumReplyMessage:message:7513026"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHwzOToxfGludCw3NTEzMDI2LDc1MTMwMjc","node":{"__ref":"ForumReplyMessage:message:7513027"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1740548720154":{"__typename":"CachedAsset","id":"theme:customTheme1-1740548720154","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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habe das gleiche Problem mit dem game pass und EA app bei Jedi Survior. Ist nicht mehr in der Bibliothek. Mit dem Save Game: du könntest versuchen die Spielstände aus dem Ordner zu kopieren. ... Aber es scheint ja ein Fehler in der EA App zu geben, mal wieder.
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habe das gleiche Problem mit dem game pass und EA app bei Jedi Survior. Ist nicht mehr in der Bibliothek. Mit dem Save Game: du könntest versuchen die Spielstände aus dem Ordner zu kopieren. ... Aber es scheint ja ein Fehler in der EA App zu geben, mal wieder.
","author":{"__ref":"User:user:614801"},"isEscalated":null,"postTime":"2024-05-01T12:41:25.722+01:00","parent":{"__ref":"ForumTopicMessage:message:7513017"}},"ForumReplyMessage:message:7513023":{"__typename":"ForumReplyMessage","id":"message:7513023","revisionNum":1,"uid":7513023,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-de"},"conversation":{"__ref":"Conversation:conversation:7513017"},"subject":"Re: Spiel fehlt in meiner Bib","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7513023"},"body":"@Dolton88 Wie genau funktioniert das? Und klappt dsa auch 100% ?
Nicht das am Ende der Spielstand ganz kaputt ist","body@stringLength":"237","rawBody":"@Dolton88 Wie genau funktioniert das? Und klappt dsa auch 100% ?
Nicht das am Ende der Spielstand ganz kaputt ist","author":{"__ref":"User:user:590986"},"isEscalated":null,"postTime":"2024-05-01T13:09:33.267+01:00","parent":{"__ref":"ForumReplyMessage:message:7513022"}},"ForumReplyMessage:message:7513024":{"__typename":"ForumReplyMessage","id":"message:7513024","revisionNum":1,"uid":7513024,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-de"},"conversation":{"__ref":"Conversation:conversation:7513017"},"subject":"Re: Spiel fehlt in meiner Bib","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7513024"},"body":"
@Zuendtex Meistens befinden sich ja die SaveGames in /AppData/Local. Dort habe ich auch die Saves von Star Wars gefunden aber eine Garantie kann ich nicht geben, dass es funktioniert. Ich habe jetzt erstmal den Support kontaktiert und hoffe einfach, dass die Helfen können, bevor ich jetzt erneut 130gb downloaden muss und am Ende geht das dann wieder nicht.
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@Zuendtex Meistens befinden sich ja die SaveGames in /AppData/Local. Dort habe ich auch die Saves von Star Wars gefunden aber eine Garantie kann ich nicht geben, dass es funktioniert. Ich habe jetzt erstmal den Support kontaktiert und hoffe einfach, dass die Helfen können, bevor ich jetzt erneut 130gb downloaden muss und am Ende geht das dann wieder nicht.
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@Zuendtex ich habe auch unter Benutzer/deinUsername/GespeicherteSpiele Save-Datein gefunden.
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Ich habe den Xbox Gamepass mit EA Play.
Seit heute starten meine Spiele nicht mehr in der EA App für PC.
Gestern konnte ich ohne Probleme Jedi Survivor spielen. Heute geht es auf einmal nicht mehr. Ich habe schon den Cache der EA App geleert, ohne Erfolg. Die EA App habe ich deinstalliert (alle Spiele dazu auch) und die App neu installiert. Jetzt fehlen die Spiele in meiner Bibliothek, ich möchte sie gerne herunter laden, aber es kommt immer zu einem Download Fehler. Das betrifft alle Spiele die ich über EA Play herunter laden möchte. Kein Spiel funktioniert.
Die Verbindung zu Xbox Gamepass habe ich getrennt und wieder hergestellt, aber das hat auch nichts gebracht.
Ich habe alle online Tipps ausprobiert aber es funktioniert nichts.
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@xBennsen Wir untersuchen aktuell noch Probleme damit, könntest du denn bitte ebenfalls noch deine Bericht ID hier posten?
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