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ArkySouls's avatar
ArkySouls
Newcomer
14 days ago

Accidental account linkage

I was using gamepass and it linked the wrong account to my main account and its forever linked. Now I am unable to play any sort of EA title because of the way you guys designed this. Now I am unable to link my actual account to my main steam account. 

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Hey there, 

    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

    While I understand that might not be the ideal scenario for you, you can still link accounts to continue playing your games. 

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