Account is linked to is deactivated/deleted - how can I change it without one?
Topic.
The email my EA app account is linked to is deactivated/deleted - how can I change it without one?
This is a big problem since I need to link games to my Steam account and want to edit some things in my profile.
Hi RegexShinobi,
Sorry to hear you're running into this issue. I understand how frustrating it is to be locked out of managing your account because it's tied to a deactivated email.
For your account's security, we are unable to change personal information like your email address here on the forums. The only way to resolve this is to work with our support team to recover your account.
Please start by reading the steps in our official guide for when you're unable to access your account:
How to get back into your EA Account
When you are ready to contact the team, you can scroll to the bottom of that guide page and select the Contact Us option. A support agent will ask you some questions to verify that you are the account owner before they can help.
If you have any trouble with that, you can also use our direct webform here.
I hope you can get this sorted out quickly.
