Forum Discussion

sprangsunt's avatar
sprangsunt
3 years ago

Battlefield 2042 will not launch with EA Play on Steam

I own EA Play on steam. When I launch Battlefield 2042 it I see this: EA support told me to contact Steam support and Steam support told me to contact EA support. Does anyone have an idea what the p...
bug
mac
pc
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago
@sprangsunt, alright. How exactly are you trying to launch the game? Is this via Origin, or via Steam (where you own the game on)?
sprangsunt's avatar
sprangsunt
3 years ago

I own EA play on Steam and I try launch it through Steam

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago
    @sprangsunt sorry but the picture in youre first post from ORIGIN !
    Are ya sure ya did buy bf2042 with EA PLAY at steam ???
    Try origin and check if the game will launch/install via Origin !
    (or use the EA DESKTOP APP)

    Cheers
    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      3 years ago
      @Rokebo73 wrote:
      @sprangsunt Try origin and check if the game will launch/install via Origin !

      @sprangsunt, please don't do this, as games that have been bought/claimed via 3rd party launchers always need to be launched via the launcher where you purchased or claimed that game on. If you don't do this, it is possible that this will cause issues.

      Could you completely remove BF2042 from your PC and remove Origin from your PC (preferably via a program like Revo Uninstaller in order to also remove any leftover files, own risk of course), reboot your PC, and download/install the game again via Steam? It should auto-install the EA app, which hopefully resolves this issue for you.

      • sprangsunt's avatar
        sprangsunt
        3 years ago

        I used revo uninstaller to uninstall origin and bf2042 and I remove bf2042 from my steam account. Then I installed bf2042 again and the EA launcher, it didn't work. I signed out of EA and tried to log in with steam, it didn't work. Is it possible that there is a proble with the synchronisatio of my steam and EA account?

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,839 PostsLatest Activity: 17 minutes ago