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EA_Leeuw
Community Manager
3 years agoHi everyone,
Is it possible that before you bought BFV via Steam, you also owned/played via the same EA account before, but via a different launcher? Is it possible that you own the game via multiple launchers?
3 years ago
I played it once way back when it first launched and I was gifted a week of EA Access, but that was several years ago, and ever since it hasn't been on my list of games I own.
- EA_Leeuw3 years ago
Community Manager
@DJTheFoxx, alright, so I assume that was via Origin?- 3 years ago
Ya, that was back when origin was still active.
- EA_Leeuw3 years ago
Community Manager
@DJTheFoxx, gotcha.
Maybe a weird request, but could you maybe reach out to the Live Support team (via https://help.ea.com/contact-us) and check with them if they can see if your Battlefield V EA Access (now called EA Play) entitlements have been correctly deleted from your account when your subscription expired? It could be that they are interfering with each other, if they are not correctly deleted from the account. This can happen sometimes, sadly.
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