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Duck_hunter_117's avatar
Duck_hunter_117
3 years ago
Solved

Bought F1 23 on Xbox but the purchase is not showing on PC

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 04.07.23 16:18
Summarize your bug I am trying to play F1 23 on PC. I purchased the game on Xbox through the Game Pass Ultimate with EA Play. When I open EA play, I have to purchase F1 23 to play it on PC. I logged into EA Play via my Xbox credentials. I can see my Xbox friends list so I'm sure I have the right account.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Log in
What happens when the bug occurs? Cannot play the game
What do you expect to see? Download the game

‌

I am unable to download F1 23 on PC without paying for it again. I have purchased the game on Xbox Game Pass Ultimate with EA Play. 

bug
mac
pc
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @Duck_hunter_117 

    To play the PC version of F1 2023, you'll need an EA Play Pro membership. Game Pass Ultimate does not include the PC version of this game.

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there, @Duck_hunter_117 

    To play the PC version of F1 2023, you'll need an EA Play Pro membership. Game Pass Ultimate does not include the PC version of this game.

  • 306Deadpool's avatar
    306Deadpool
    2 years ago

    So regardless we either have to pay for the membership or buy the game twice? We clearly didn't get the game from game pass we BOUGHT the game. I personally bought champions edition which is supposed to include both generations of the game. Pc wants me to pay for ea pro or BUY the full game a SECOND time. WHY? Besides the famous EA greed. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @306Deadpool 

    PC and Xbox are different platforms. If you want to play on both platforms, it would need to be purchased for each.

  • 306Deadpool's avatar
    306Deadpool
    2 years ago

    So then linking your accounts is essentially useless? It certainly doesnt transfer progress No reason it can't be in my xbox tab on my pc either, but it wants me to see it in the EA app.  Quite the monopoly you got there. 

  • 306Deadpool's avatar
    306Deadpool
    2 years ago

    I would also like to add the champions edition includes both generations of the game, so if I go from an Xbox one to a series x I get the next gen version instead of just backeards compatibility. Why should it matter if instead I upgraded to PC considering they are both Microsoft and both want  linked EA accounts, and I log into my pc ea app with my xbox account? Makes 0 sense other then milking me like a cow 

  • ZER0C00L762's avatar
    ZER0C00L762
    2 years ago

    That is ridiculous.  If you purchase a game on Xbox console, you should be able to play it on Xbox PC app.

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