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xstrawberrygirl's avatar
xstrawberrygirl
New Rookie
10 days ago
Solved

Can’t Install EA app on Windows 7 – Error INST-21-25006

i cant install the ea app and im getting a error code INST-21-25006, idk what to do please help CM title edit
ea app functionality
error code
installation
pc
technical issues
  • EA_Aljo's avatar
    EA_Aljo
    6 days ago

    Hello, everyone. The EA App now requires a 64 bit PC running Windows 10 or 11. MacOS running Catalina or newer is also supported.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
7 days ago

Hello. I'm very sorry to say, Windows 7 is not officially supported so we can't offer any help for it.

sarahhamberr's avatar
sarahhamberr
Seasoned Newcomer
7 days ago

that’s odd because it worked a few weeks ago. 

  • DarthRaxar's avatar
    DarthRaxar
    Newcomer
    6 hours ago

    Same situation. my Win7 PC is my main workstation. luckily i have an extra Win10 PC and the EA still works (even after an update).  Tried copying the EA app from that pc to my Win7 pc - still doesnt work. Plus my Win7 pc can't take the Win10/11 upgrade. Hope you find a solution too.

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