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TheLastMexikan's avatar
TheLastMexikan
4 years ago
Solved

Can't launch EA Desktop, it gives me a "Something went wrong" type messega

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Game Hub When did this h...
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  • TheLastMexikan's avatar
    TheLastMexikan
    4 years ago
    @ImB1ind I resolve the issue, I had to reinstall the EA desktop app, the games install via EA desktop app didn't get affected, it was easy and after I log in in the app, the games were available to play.
scottlotus's avatar
scottlotus
3 years ago

Had the same issue today.  Ran XBOX GAME PASS FOR PC, attempting to launch EA PLAY:

"something went wrong and the service failed to start"

Been away on holiday for a few days and powered down the house. Eventually discovered my PC BIOS clock was 6th March 2022 at 17:30, while actual date time was 10th March 2022 at 16:30 BST.

I updated the BIOS TIME (Windows OS time then updated) , launched EA PLAY , issue resolved. Guess I need a new battery for my mainboard clock.

EA PLAY clearly struggling to connect to external services when OS and Service times dont align. Really frustrating trying to isolate the issue but got there in the end. Both EA support and MS support are very poor when it comes to supporting game pass and EA Play apps and services.

Windows 10 Pro

i7-6700k 4.0Ghz

32GB RAM

Nvidia 980ti

ROG Maximus Hero VIII main board

Hope the post helps someone out there.

Scott

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