Forum Discussion
Quasidefault
1 day agoSeasoned Newcomer
I followed these instructions, uninstalled the app using Revo and then reinstalled from the link provided. At first I had an infinite loading bar while trying to launch, and then after I tried again, it launched Epic again.
EA_Shepard
Community Manager
1 day agoQuasidefault When you made the original purchase, it would have been through Origin (Now the EA app) but since it is account based, the launcher only matters if it was purchased through the Epic store. What you’re describing is typically one of these two things:
- You’re not actually launching the “EA app-owned” build of the game (the install you have is the Epic build for some reason, or it still has Epic’s markers on your PC), or
- Your EA App has associated that game entitlement with Epic’s “partner launch” path (an account/linking/entitlement mismatch or a launcher bug).
Can I get the EA ID you log into the EA app with? Also, can you go ahead and log into EA.com and check your linked accounts to make sure there is or is not an Epic account linked?