Don't see an option to locate game files EA Play Desktop
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) e417f4f6-af48-4cb4-bd2e-fcff5abdcd00
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Cannot locate installed game, forced to download
When did this happen? (dd.mm.yy hh:mm) 10.09.20
Summarize your bug I changed the name of my game folder, and I had 3 games installed on my external drive. The name went from Origin Games to EA Games, so I could have parity with the internal drive. Instead now I am being forced to download games all over again, when I have them installed already.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to locate install location, gives no option
What happens when the bug occurs? No option except download.
What do you expect to see? An option to locate game files.
Really don't feel like re-downloading FIFA, Sims 4, and NFS Heat.
Hello you all,
i find something working (Just tried now with a BFV installation) !
You redownload the game normally BUT you must select the path where your game is already Installed. (The exact same path and exact names)Once you've done this, EA Play will be stuck at download. And you won't be able to run the game yet.
I just stop the application, then restart, THEN clear the cache of the EA desktop App. => top right corner 3 small lignes > Help > Clear Cache (not sur of the name in english but now it's the 4th)AND finally it's working fine, EA play see my installation and i can run the game