Forum Discussion

erisardor's avatar
erisardor
Rising Novice
3 months ago

EA app closes itself/crashes when trying to open

Hi,  Things I have tried: Running as administrator Uninstalling the EA app Running the repair tool from the uninstaller Running the 'recovery' tool when it's working (it just stops working agai...
bug
crashing
ea app functionality
launching
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
2 months ago

Thank you for providing the report code. I will pass the information on to the team. 

sourworm01's avatar
sourworm01
Seasoned Newcomer
2 months ago

Same issue with the app constantly crashing even after attempting these steps. Even the ErrorReporter was constantly crashing and it took over 10 attempts of quickly pasting in my issue text and hitting submit before it worked without crashing first.
Here is my error report if it helps: 0fb6b783-6204-4dd1-9b6e-fccca79828fc

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    sourworm01​ Thanks for providing the error report! We appreciate your help! 

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