I did. I first opened the case a month ago, but they said they couldn’t do anything about it and told me to bring it here. I contacted them again a few days ago, and this time they said they’d be escalating it up the channel. They also suggested I post here, so that’s what I did.
same here..
only with €, had a season-pack for 23,99€ and payed more €. In my case, they charged 23,99 CHF and my bank charged taxes for foreign money.
Maybe thats the reason why you have to pay more, too?
Anyway, EA has to fix this. I also contacted help, chat and callcenter. No VPN, no reason why the make wrong charges for at least 2 months. No help, they can‘t do anything, i have to write here….I bought a lot of packs in the past without any troubles.
Maybe we get help, when we are more people…
