Hey all, it sounds like you may be having issues with your connection. I'd recommend taking a look at this help article: https://help.ea.com/en/help/faq/problems-playing-online/
Darko
Community ManagerHey all, it sounds like you may be having issues with your connection. I'd recommend taking a look at this help article: https://help.ea.com/en/help/faq/problems-playing-online/
Darko
Community ManagerHey @sephis85 other games working fine does not mean it is not a connection issue.
Please try the steps shared above and if the issue continues speak with your ISP about improving your connection.
Darko
It is not a connection issue. I can download games on ANY platform without issues it's only this new, terrible, EA app I have issues with. It's the app not our connection.
Community ManagerJust because others work @xI_am_Damagedx does not mean it is not connection.
Please try the steps I linked above.
Darko
They just don’t get it, it seems I had the same problems and tried what they said and it still didn’t work only redownload it origin and using it to update allowed me to update my game:/ the EA App is garbage
They're full of crap and in denial that the issue is with them. I ran a download on steam, where it shows a graph of your download speed, and in 10 minutes, it didn't drop once. Did the same with the EA app and it dropped to 0 M/b three timmes in 5 minutes then came up with the error.
Asked a friend to do the same and they had the same issue.
Community ManagerEvery app and game is different, just because there is no issue with one does not mean that the issue isn't network or ISP.
I would recommend the steps shared above and if you continue to see issues you speak with your ISP.
Darko
Beyond garbage! It's a pitiful failure they refuse to acknowledge and fix. Pitiful, pitiful EA!
I have the same issue all the time too, did all the trouble shooting, it's the only app I have a problem with. Never had a problem with Origin. I don't expect them to ever admit it's their app. And can they make the dumb app any larger. When it finally opens it takes up approx. 2/3 of my 17" laptop screen. Bigger isn't always better. They keep playing with but, never fix it. I suspect I'll eventually quit playing sims 3 and never purchase another EA product again. But hey, it's us and our pc's....never their app.
