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Kissychick's avatar
Kissychick
4 years ago

EA app tries to install DAI Beta

Tried to install EA desktop app on my computer, it didn't work but now when I use my DAI shortcut it tries to install DAI Beta. It wasn't doing that before trying to install the app. I can run DAI no...
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pc
EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

Correct, it mainly happens when you have had an EA Play subscription that expired, you can reach out to our support team to have it looked into. 

However, I still want to check a few things. 

  • Uninstall the game (through Origin, EA app or the Windows Settings)
  • Reinstall the game through Origin (does it install the correct version?)
  • Uninstall and reinstall the game through the EA app (does this install the correct version?)
Kissychick's avatar
Kissychick
4 years ago

Through Origin I was able to uninstall and reinstall the correct version of the game and it is no longer causing me the same problem. 

i am not able to make the EA app work at this time (it says there was an error and couldn’t finish installing though I get no error code). So I can’t check if it works with that or not.  

For now my problem seems to be fixed. 

Thank You. 

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