Forum Discussion

RainbowSpeedy's avatar
RainbowSpeedy
4 years ago
Solved

EA Desktop App installer breaks Origin's The Sims 4 installation

Summary: The Sims 4 will not recognize any expansion packs anymore, if the game was installed via Origin and new expansion packs were activated and installed via the EA Desktop App. Steps to reprodu...
bug
mac
pc
  • RainbowSpeedy's avatar
    RainbowSpeedy
    4 years ago

    The last game update fixed the problem with the DLCs not being found by the game.

    I can now load my game saves again without any error message.

RainbowSpeedy's avatar
RainbowSpeedy
4 years ago

I got the code from a reseller on ebay @EA_Darko 

You can find a scan of the code attached to this post.

[Removed by CM]

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @RainbowSpeedy I would recommend never sharing a code like that on a public forum.


    For issues associated with game codes purchased from third-party sellers, you will need to speak with the seller.


    Darko 

  • RainbowSpeedy's avatar
    RainbowSpeedy
    4 years ago

    The last game update fixed the problem with the DLCs not being found by the game.

    I can now load my game saves again without any error message.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Great to hear that you got it sorted @RainbowSpeedy.


    Darko 

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