Forum Discussion
On several occasions, I've seen an "EA Background Service" with the Desktop App logo listed in the Task Manager's background processes despite my not having opened the EA Desktop App. At least twice, this happened when I'd restarted my computer since the last time I opened the app. Today, I got a "stopped working" error from the service, even though I'd restarted multiple times since the last time I opened the app. If anyone's interested in the error:
Description
Faulting Application Path: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EABackgroundService.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: EABackgroundService.exe
Application Version: 12.0.15.4021
Application Timestamp: 5f738637
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.18362.1139
Fault Module Timestamp: a8b891f5
Exception Code: e06d7363
Exception Offset: 0000000000043b29
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 464d
Additional Information 2: 464da6dd05ca6ca69154735cd01ae8da
Additional Information 3: ac94
Additional Information 4: ac941b7451aaeb57def89b5966d4f6ad
Extra information about the problem
Bucket ID: ad0a62811eadecb32ad401e9380de34d (1933172241228227405)
I understand that beta apps gather information for the benefit of developing the app, but it's a bit extreme to let it run when I haven't been using it.
I did have Origin open around that time, but Origin is installed on a different drive, and opening it just now didn't launch any extra background services.
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