Forum Discussion

Klugixus's avatar
Klugixus
2 years ago

EA Games triggering loss of connection to monitors

I have a weird issue and didn't find anyone else with that problem online. Everytime I play ayn EA game - be it EA FC or Battlefront 2, at some point my monitors lose the signal completely. I still h...
pc
technical issues
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, 

That's a very unusual issue. Let's start with some basic steps to figure out what could be causing this. Can you please try the following steps:
- Clean Boot: How to clean or safe boot your computer

- Update your graphics card: Troubleshooting graphics on PC

- Reinstall both games

Once that's done please give it a go and let us know how you get on. If the problem persists, please attach a DxDiag: How to gather information on your PC using DxDiag

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,821 PostsLatest Activity: 6 days ago