EA Launcher doesn't launch games.
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 50811736-c61c-4506-8f18-7f504cc3293a Which client functionality are you experiencing thi...
Forum Discussion
EA_Illium
Community Manager
Community ManagerHey @DavidC21112005 Can you try to recover the EA App by going to the menu in the top left > Selecting Help > App Recovery, and trying to repair the game from your collection then check if this continues?
@EA_IlliumDoesn't work, sadly. After I did the app recovery, the EA app opened smoothly, as usual. Once I clicked on "play", the launching game thingy was present for 2-3 seconds, then the whole EA app closed for around 5 seconds, following it's reappearing as if I never actually attempted to open the game.
Edit: Gyazo link to show what's happening.
https://gyazo.com/5e7ac2580f71a198678f0248226d5d6f
- EA_Illium
Hi @DavidC21112005 Thanks for the clip, would it be possible to get a DxDiag?
- EA_Illium
Hi @DavidC21112005 Can you try the following steps and let me know if this continues?
- Run the System File Checker tool then Check for Windows and GPU updates
- Troubleshooting Graphics issues
- Verify any Anti-virus, or other software is not limiting the client and game (try closing out of additional apps then trying to play)
- Put your device in a Clean Boot then launch the game
The SAME EXACT thing is happening to me every single time. This new app is horrible. I just bought a game and I can't even play it. Origin was far better. I've tried to uninstall, reinstall, clear the cache and all the other recommended things. I sure would like to play the game I just bought off STEAM, where I then to use this OTHER app to play off of. Smh...
And Here I was thinking it was some unrelated issue I have been having with my pc anyway... Why the f*ck?? I even kind of get wanting your own client to run games you distribute (though I think even making them available elsewhere then is freaking pointless) but at least have it work? I bought a game on steam I have been wanting to play for forever (it was consol exclusive for a while and I don't own a console) and now rather than finally being able to play it I spent my night unsuccessfully troubleshooting this mess...
Same here. I actually had the same problems with origin launcher. Finally figured that out and boom they release a new client with the same pervasive problem. Cant even go back to origin. Pretty much robbed of 5 games guess ill check back next year maybe they'll do something.
