EC 10610 error
I always popup the EC 10610 error when I launch BF 6 BETA from EA app. How can I resolve this problem?
Forum Discussion
EA_Claus
Community Manager
Community ManagerHey steames01,
If you could share a photo or screenshot of this error you're getting with us, it might help figure out what could be causing it.
In the meantime, have you tried to reinstall the game? Please do, sometimes refreshing the installation data resolves these kinds of errors.
The connection might also be involved. Please follow our connection troubleshooting steps in this guide, try restarting your router, changing the DNS to Google's, changing the Wi-Fi Channel, or using an Ethernet cable.
I'd also recommend checking if any background applications are involved by following the suggestions in this other guide.
Let us know if the same error persists for you afterward!
I have tried everything including reinstalling EA app, reset network and so on. No one can visit google in China without VPN , which is not allowed. Please see the attachment below.
- EA_Claus
Alternatively to Google's DNS, you can try Open DNS.
In the meantime, please also change the language of the EA App to English. It will help us read the error message. It looks like the network configuration is involved, though.
Have you also tried using a different connection altogether? That might help us isolate the cause of this error. If you are trying to play from a restricted network, finding a different network without restrictions might be necessary.
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