Forum Discussion

San1ago123's avatar
San1ago123
Newcomer
1 day ago

error al inciar mi juego/Error starting my game

hola, al iniciar mi juego desde steam me sale un error que dice

No tienes acceso

es posible que otro usuario que tenga el juego haya descargado este titulo en tu dispositivo. Inicia sesion en una cuenta diferente o reinicia la aplicacion para intentarlo de nuevo. ayudenme porfavor////////

Hi, when I launch my game from Steam, I get an error message that says:

You do not have access.

Another user who owns the game may have downloaded this title on your device. Log in to a different account or restart the application to try again. Please help me.

1 Reply

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there,

    Sorry to hear that you’re getting the “You do not have access” message when launching the game through Steam.

    Could you please confirm:

    • Which game are you trying to launch?
    • Was the game purchased through Steam?
    • Are you signed in to the correct EA Account on the EA App, and is it linked to the Steam account you used to purchase the game?

    Thanks.

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 18 minutes ago
9,122 Posts