Solved
Error code 10005 unable to open EA app
Unable to start up EA app on windows, I have tried running as administrator and cleared the EA cache multiple times. I have got a stable Wi-Fi network, windows is up to date but am still unable to open the app or run any games through home screen.
Hi HeatherWitts,
Thanks for letting us know you are experiencing this. This is definitely on our radar! We've gathered reports on this in our main thread here: [INFO REQUEST] Error Code: EC:10005 In EA app. I'll close this thread out here in the meantime to limit duplications. Feel free to join the discussion in the main thread.
The latest advice pinned to the top of that main thread recommends the following:
- Reach out to our support team
- Include your EA app Error Reporter ID along with the EA app logs. Our teams would like to take a look at these for further analysis.
- Mention you're experiencing Error Code: EC:10005 in the EA app and refer to the main thread
- EA_Lanna
