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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
16 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    12 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

Luminite137's avatar
Luminite137
Seasoned Novice
16 days ago

The Enchanted by nature is NOT working. When I start the game I have the CAS Items and Traits,. And My sim can wear them no problem and works normally but that's it. I can't more her in to Innisgreen, in fact when I click on the world I the screen goes white and I can't escape unless I go to main menu. ( My Sim is fine and I saved her). I exited the game and tried to repair the game only to discover the EA app says the pack is now called The Sims 4 Fairy Garden Digital Content by that my ownership was revoked or deleted. Does is this just me? I have a Windows 11 and I do use mods. Is this just the Sims teams' shotty work? Please help me. 

randyroger's avatar
randyroger
Rising Novice
16 days ago

I've got the same troubles with the Enchanted by Nature expansion pack, including the bit about not owning the Fairy Garden content. I pre-ordered  it and have the receipt  saying I own both. The Fairy Garden content was the bonus for pre-ordering the game pack.

So you are right the Sims team continues it's tradition of sloppy performance.

I wonder how long iit will take for them to fix the problem.

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