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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
9 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    5 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please let us know! 

wthelotus's avatar
wthelotus
New Scout
9 days ago

I pre-ordered the Enchanted by Nature pack two weeks ago and downloaded it today. Then I got a message saying an update was required. During the update the EA App paused the update on The Sims 4 Fairy Garden Digital Content and said "Game ownership disabled or deleted. We've paused the download because you don't own this title." The same thing happens when I repair the game. I am on an iMac running MacOS Sequoia.

diaura's avatar
diaura
Seasoned Novice
9 days ago

Mine is doing the same thing. When I went into the world it was blank so I did a game repair which the EA app disabled. I sent in a support ticket. 

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