Forum Discussion

ameliapritt94's avatar
ameliapritt94
Seasoned Novice
12 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    8 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

WvMISKAvW's avatar
WvMISKAvW
New Adventurer
12 days ago

Enchanted By Nature Fairy Garden Preorder Bonus Content Download/Repair EA App Issue : Game Ownership Disabled or Deleted Error

Just finished downloading my Preorder of Enchanted by Nature and then wanted to repair the game before running it the first time. I received a popup box which says "Game Ownership Disabled or Deleted" when the EA App tries to repair the Enchanted by Nature Fairy Garden Preorder Bonus Content. 

I have cleared the EA App cache several times, Enchanted by Nature is still listed in my owned/installed add-ons and I'm not sure what to do about getting my Fairy Garden Preorder Bonus Content to behave normally with the EA App so I can successfully complete Repairing my game. 

Any suggestions would be greatly appreciated. 

Many Thanks in Advance :)

  • AineOfMay's avatar
    AineOfMay
    Seasoned Ace
    11 days ago

    I have the same issue when repairing the game. 

    • WvMISKAvW's avatar
      WvMISKAvW
      New Adventurer
      11 days ago

      I think I've discovered WHY this is happening to us; the EA App is Stuck downloading the digital content.

      See my following post HERE: 

      https://forums.ea.com/discussions/the-sims-4-technical-issues-pc-en/ea-app-stuck-downloading-enchanted-by-nature-fairy-garden-digital-content/12332696

  • Debater96's avatar
    Debater96
    Seasoned Novice
    11 days ago

    Having the exact same issue. 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,828 PostsLatest Activity: 30 minutes ago