Hey all,
This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again.
If you still see an error after canceling and trying a fresh repair or install, please let us know!
I can not play with the new pack, Fairy Garden, installed. When I try to managae the Sims 4 in order to fix this, I get the message Game Ownership Disabled or Deleted. The only way I can play at all is if I disable this pack. It is very sad as I was looking so forward to playing it. When I try to play with it enabled, I can play for less than one minute and it crashes. I have never used CC or mods. I keep my game EA only, so this makes no sense to me. This has happened ever since the day the pack released. I pre-purchased this pack, however when I go to manage The Sims 4, I get the error message that "Game Ownership Disabled or Deleted - We've paused the download because you don't own this title. You can cancel the download, keep it paused, or go to the Game Hub for more options." When I check, it shows that I own it and gives me no other options.
