[FIXED] Sims 3 DLC download error, "Something went wrong"
Issue Resolved. Accepting as solution for visibility purposes.
Updates:
Hello all,
Our EA app development teams have been hard at work and have issued several fixes for the EA app, especially addressing the particular Sims 3 DLC download error, "Something went wrong".
Are you continuing to see this error message? If so, please let us know in this thread and be sure to include the necessary details we've asked for here.
If you're seeing the error again in the future, please create a new thread and link to this thread, as this thread will soon be closed.Thank you.
Our teams are still hard at work investigating the issue, but in the meantime, they've released a new update for the EA app. This update includes some fixes that should solve a big part of the problem or at least reduce the frequency of the error messages when trying to download The Sims 3 DLCs through the app.
Now, we're not saying the issue is completely fixed yet, but we'd really appreciate it if you could check if your EA app is up to date (at the time of writing, the latest version is 13.37.0.5550) or try manually updating it using the steps provided here.
[GUIDE] How to update the EA app
If the problem persists, please keep following the steps below and report back to us in the thread.
Thanks a bunch in advance!
If you continue to experience the issue
If you're also experiencing the issue, please take a look at this post from @puzzlezaddict, follow the mentioned steps, and please share an EA app Error Reporter ID with us here in the thread.
[EA Help] Using the EA Error Reporter in the EA app
