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DanielGrec's avatar
DanielGrec
4 years ago

Friends list doesn't load in EA Desktop app, but works on Origin.

As the title says, EA Desktop does not load the friends list but displays a message that says "An error occurred and your friends list could not be located. Try again soon.". This has been happening for a long time and I have always used Origin for this reason. Now to use EA Play with Xbox Game Pass I’m forced to use EA Desktop but I can’t see nor add friends. Everything works perfectly on Origin but on Origin I can’t use EA Play. How do I make my friend list appear? I tried:
- Format
- Clean up the friends list completely
- Having my friends send me the friend request again. It works on Origin but nothing comes on EA Desktop.

bug
mac
pc

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  • IceyLingo's avatar
    IceyLingo
    2 years ago

    I am getting this problem, not sure what i'm supposed to do.

  • lanceishere16's avatar
    lanceishere16
    Rising Newcomer
    3 months ago

    alright now I am randomly having this issue and have done everything that is recommended to resolve the issue but nothing works! I have been playing madden every single day including last night with my friend but all of a sudden today when i get on I am having this issue. PLEASE HELPPPP

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    3 months ago

    I'm closing this thread to keep it from being necro-ed in accordance with our forum rule about necroposting. Please make sure to check the date a thread was created.

    If your issue persists, please check for recent threads regarding your issue and post there.

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