Forum Discussion

cmmeyer079's avatar
cmmeyer079
Rising Newcomer
6 months ago

Game update stuck - couldn't connect to internet error

I am having a hard time with the new Sims 4 update. The updater gets stuck at 1 %. It then gives a message that the EA app could not connect to the internet.  I have cleared the cache several times t...
installation
mac
pc
Wrenfeather's avatar
Wrenfeather
Seasoned Newcomer
5 months ago

I have never had this issue before, but despite my fast and working internet ea app keeps saying that I cannot download the most recent update or download businesses and hobbies due to no internet connection? Is anyone else having this issue? I already cleared the ea app cache with no luck, as well as completely deleting and redownloading the whole app. Is there a way to fix this issue?

  • florchy1's avatar
    florchy1
    Seasoned Novice
    5 months ago

    Im sadly having the same issue and when i launch the game it turns black after a few seconnds loading!

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,017 PostsLatest Activity: 31 minutes ago