Forum Discussion

Rising Newcomer

10 months ago

Game update stuck - couldn't connect to internet error

I am having a hard time with the new Sims 4 update. The updater gets stuck at 1 %. It then gives a message that the EA app could not connect to the internet. I have cleared the cache several times t...

installation

mac

nougatnafnaf

Seasoned Rookie

8 months ago

I cannot get pass 2% download I have repaired game, I have cleared caches (in EA App), I have uninstalled and reinstalled the App, nothing helps, and I paid for the kit. I am on MacBook Air. I keep getting this message (and I am connected, and the EA server is fine):