Forum Discussion

cmmeyer079's avatar
cmmeyer079
Rising Newcomer
8 months ago

Game update stuck - couldn't connect to internet error

I am having a hard time with the new Sims 4 update. The updater gets stuck at 1 %. It then gives a message that the EA app could not connect to the internet.  I have cleared the cache several times t...
installation
mac
pc
Oswald2669's avatar
Oswald2669
Newcomer
3 months ago

Sims 4 keeps failing also app keeps saying can't connect reinstall and lasts for 20 mins then it's the same even though connected 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,277 PostsLatest Activity: 44 minutes ago