How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...

bug

mac

crispybread8

2 years ago

Close app open task manager and end task EA background Service

Type "Run" in the start search screen and open it.
Type "%loacalappdata%" on the screen that opens and press enter.
In the new window that opens, find and delete the "EADesktop", "EALaunchHelper" and "Electronic Arts" folders.

This worked for me.

bioras

2 years ago

Having the same issue. This is why people are leaving to Steam in droves. EA is nothing nut one issue after another. We all know everyone wants to spend hours of their tree time trying to solve the issues they pay EA to solve.

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How to fix Error Code EC:10000 or EC:10500 in EA app?

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