I have an issue with opening your app and have been having one for the past few days. I have made no purchases on the ea app. I only play the (free) sims 4. I have uninstalled, reinstalled, repaired, and restarted my windows 11 computer. I haven't made any changes to my computer, so this isn't a problem on my side I have spent more than 200$ dollars on The Sims 4 game. have YOU spent 200$ on The Sims 4 game?? NO!!! so I suggest you take a page out of Dora the explorers handbook and lend me a helping hand. I feel betrayed, used, and sad because I'm already depressed enough spending more than 200$ dollars on a video game just to not even be able to open the app I access it on. I see another person having a similar issue so this is a common issue, it's just you disregarding to fix your app. Be so for real you have a multimillion-dollar app for what? what are you spending that money on? because I bet it isn't the sims 4 like I am. So, please help someone who is BROKE and SAD. I just want to open your app that you don't even care to fix. its giving neglectful. Please send help so I don't have to spend another 200$ dollars. The problem is so random enough as it is I really don't need to be neglected right now like you are neglecting the rest of the users with this problem.
I login like normal then the window closes then opens back up saying "something went wrong, there's a problem with your account error code:10000."
p.s, I will sue.
Love, Diamond
Community Manager
