Forum Discussion

lordsith54's avatar
lordsith54
3 years ago

lost games from orgin to ea app transfer

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Browse Games When did th...
bug
mac
pc
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there @lordsith54,

Is your game library completely empty, or are you missing only a few of your games since moving over to the EA App? 

JannesmohT's avatar
JannesmohT
3 years ago

I am missing all of my games since I updated to the EA App. How can I get them back?

  • Frozenoulis's avatar
    Frozenoulis
    Rising Vanguard
    3 years ago
    The origin online profile is down so you cant see your games.
    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Hey all,

      We were seeing some issues with the EA App earlier today, but that should now be resolved. Please clear the cache for the app following the steps here.

      If your game library is still showing as empty after you've tried that, please let me know! 

      • nyklon's avatar
        nyklon
        3 years ago
        @EA_Solaire My game library shows all my games but after installing the ea app my origin download/install folder was deleted. so now i have to redownload my games

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