Forum Discussion

KoolPandaz's avatar
KoolPandaz
8 months ago

Mass Effect Legendary Edition: An Incompatible Version Is Installed

For the past few days, I have been trying to play Mass Effect Legendary Edition through Steam. Every time I try to launch the game, the EA App opens and gives me the error message "Couldn't launch Ma...
pc
technical issues
holger1405's avatar
holger1405
Hero+
24 days ago

mediocre_savs​ 

Did you als performed a clean uninstall (with Revo) of the game?

If you don't perform a clean uninstall, it is very likely that there are files left on the hard drive that lead to this error.
Otherwise, it could be a problem with your account that only EA support can fix.

mediocre_savs's avatar
mediocre_savs
Seasoned Newcomer
23 days ago

holger1405​ 

I followed all of the steps. Also uninstalled both EA and ME with the Revo Uninstaller. 

Guess I'll have to reach out to support.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,813 PostsLatest Activity: 9 hours ago