Forum Discussion

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
10 months ago

PC EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Hi everyone, A new update, v13.188, has been released for the EA app on Windows. This update seems to include a fix for the "The app crashed unexpectedly" or "Background Services Crashed" error on...
pc
technical issues
uniqueabid's avatar
uniqueabid
2 years ago
@Serabee Did you mange to solve your problem. I tried many times and reinstall the app but don't work. IF you can please help me
  • zhy9812's avatar
    zhy9812
    11 months ago
    @唯一 me too, I tried many times and reinstall the app but don't work.either fix this stupid app or give us another way to play the games we've paid for and should be able to play.
  • ojciecmajster's avatar
    ojciecmajster
    11 months ago

    I cant login to EA APP. there is a Info about background services failure. See picture.

    After restart click nothing happen, and after few second i recived same info.

    • EA_Pulsar's avatar
      EA_Pulsar
      Icon for Community Manager rankCommunity Manager
      11 months ago

      Hej @ojciecmajster 

      Please close background applications to run the EA app and then give it another try. Uninstall and reinstall the EA app if necessary, and make sure to add it to your firewall and antivirus exception lists. 

      • cryan101010's avatar
        cryan101010
        11 months ago

        I have done all of this and nothing has changed

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.6,873 PostsLatest Activity: 2 minutes ago