Re: Banned after 1 month of having my first PC and I don't understand how
I was told to post my issue on the forum so the community managers could look further into my case and help me further. Are there really no real people that actually care?
Forum Discussion
3 Replies
EA_SolaireCommunity Manager
We're not able to look into bans or review appeals here on the forums as we don't have access to your account details here on AHQ. Any ban appeals would need to go through the Terms of Service team directly- have you sent an appeal in to that team following the steps in the post above?
If you've already sent an appeal in, you'll need to wait until the Terms of Service team finishes reviewing your appeal, they'll respond to you via email with the results on that as quickly as they can. You'll need to keep an eye on your email for their response.
i tried that so many times and ive tried to explain my situation but the TOS team are literally not real people and are no help at all.
im so disappointed in you guys, not u specifically solaire but all of EA. it would seem my only option is to sell my PC that ive had for less than 6 months now and build myself a new one just to play my favorite game (apex).
