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Re: [CLOSED Oct. 2023] "You Don't Have Access" error in EA app for Steam/Epic Games

You have to provide them with a proof of purchase from steam, like the email receipt you received from  buying the game.

3 Replies

  • RicCrossley's avatar
    RicCrossley
    3 years ago

    *sigh* I offered proof of purchase as you can see in my screenshot, but they said it had nothing to do with purchasing...this is dumb.

  • @SpicySniper12I submitted a ticket instead of chat last Monday including stream receipt. They asked for 3 sets of information instead of all at once, I responded within the hour for each request, but they took 24-48 hrs to respond each time. At the end of it all, they said Friday "devs are looking into it, check the forms for update, kthxbai."

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