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Re: EA App Down - Windows

@DueceBlades I feel your pain. Still nothing has been done to address this issue which makes matters even worse ☹️

3 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Contradicted 

    Please try the following steps as well:

    • Open task manager, locate EA Background Service, and end task
    • Run the EA app as an administrator 
    • Check for any background applications blocking the EA App
    • Try lowering your User Access Control Settings:
      • Close the EA app
      • Click the Windows button and type "UAC" in the search field
      • In the User Access Control window, click and hold the slide bar —slide it to the lowest setting available
      • Click Okay the bottom of the window
    • Run a clean boot on your PC 
  • I have this same issue, the app opens fine, but nothing loads inside the app. No games, library, store, nothing. I have tried force stopping the app, running it as an admin, but nothing works.

  • Same problem.  EA App loads to a black screen with just the logo and a line and an x at the top.  When I hover around it I can find invisible links and I can even blindly login, but just another black screen pops up.  I have followed every instruction I can find, short of running a clean boot. I am not an IT tech.  I am not going to go poking around and mess something up and not be able to fix it just because one game won't load properly.  I lost all my existing saved games when I was forced to move from CD-based gaming to Origin and now to the EA App. When I think of all that time lost, and now I have to invest more hours into finding a fix!  Your play, EA.  Fix your stupid app already!

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