Re: EA Launcher doesn´t install in choosen directory

When installing the EA app, there is a button that you can press to customize the installation location. 

You can find it by pressing the CUSTOMIZE SETUP button, which you can find on this screen:

@贾森 点了那个按钮但还是不能自定义

Google Translate:

Jason, I clicked the button, but I still can’t customize it

EDIT by EA_Jason: Added English translation. 

The option in the launcher to customize the installation *only* allows you to change the games installation location, not the location of the client itself. My C drive does not have a lot of space in it, so I don't want to download any game clients to it. My C drive is not my default download location, and it is not listed as my main drive in my computer, so there is no reason the EA client should be installing on my C drive.

@BrennanS117 

No, it allows you to choose the install location of the client.

I can also only change the location where the games are installed. The EA Desktop app is still installed on C.

@SrNadaHimself 

I could reproduce this behaviour after deleting and reinstalling EA app.

This is strange because it worked just fine only a week ago as I reinstalled EA app, as you can see in my screenshot, because of a CPU/Motherboard change.

I will get in contact with the EA CMs.

yea came back to have a look at the messed up battlefield what is for free this month..

c drive is locked by our IT's policies so I picked another drive for installing. Im wondering the app is ignoring the policies and is on C. But nothing happens if I want to launch it. Reinstalled picked another drive again and it keeps installing on C..

what a dump piece of * after this "origin" fail 🙌

do the devs test their software before rolling it out??

at least we do not need to wait for the slow devs. So do not hesitate switching to another awesome game! there will be a new map today .. better check it out 😇

have you got any response from the EA CMs? 

A few weeks ago, installing the client on a different drive was definitely possible.

A fix would be very much appreciated.

@Redstar182 

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Redstar182 wrote:

have you got any response from the EA CMs? 

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It was passed on by the CMs, but no feedback yet.

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Redstar182 wrote:

A few weeks ago, installing the client on a different drive was definitely possible.

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Yes, absolutely.

Solution:

Just make the folder you want to install in the path you want to install in an then mark it.

Then in will be installed there.

The installer just isn't able to set the folders itself.

it's the app install not the games, and that you show won't do it have tried

I'll have to admit your're right!

It accepted the created folder outside of C:\ and also showed it in the install mask but it installed in C:\ anyway the other folder exists but is emtpy.

Also my games are still where they were inside the ORIGIN folder on F:\ in my case.

Typical EA coding junk!🤐

As a software dev myself, i am ashamed that someone released this garbage even after the "beta" clearly showed this is even worse than origin was.

A month ago, i had no trouble to install it on a custom location... now its just install itself on c:\.

@EA_Jason

Why don't you TEST your advice before posting it!?

We are aware of the customise button. The problem is that it does not work. I specify Drive D with a custom path, but it installs on "C:\Program Files" instead.

This is really annoying! I can't believe your developers can't even get a setup working. Origin was better than this pile of... FIX IT NOW! This has gone on for long enough.

@Aelther 

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Aelther wrote:

EA_Jason

Why don't you TEST your advice before posting it!?

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He did.

The EA app could be installed on a customized path up from @EA_Jason post to mid-November this year.

It gives the appearance of allowing you to change the install location of the client, but when you start it, it still installs to the default C Drive location, even though you specified your D drive..  The customize option doesn't work  Ultimately I guess I don't care.  When they first introduced this piece of garbage, i said that when they finally replaced a nearly useless Origin with a completely usekees EA App, that would be the day I finally abandon EA for good.  I bought Steam copies of every game I own on Origin; so I guess I'll let EA App install wherever it bloody well pleases.  I will never actually be using it, just have to have it to run the Mass Effect, Dragon Age, C&C, and Crysis games on Steam, and Saboteur on GOG Galeaxy.  Good bye Electronic Arts you have officially gone from a bad joke to a pathetic joke.

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@holger1405 wrote:

@Aelther 

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Aelther wrote:

EA_Jason

Why don't you TEST your advice before posting it!?

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He did.

The EA app could be installed on a customized path up from @EA_Jason post to mid-November this year.

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Well then here's a reason to maintain old, preferably offline, installers. That way we could use the old setup that worked, instead of this crappy new online installer that blatantly ignores user choice.

@FaJani 

To not repeat myself.

@Aelther 

I would love to go back to a time where you could install a game and play it just like that, without a additional software needed.
Problem is that this ship has sailed a long time ago.

I also think that EA app is not remotely ready to be the main client for EA games and that they should have stuck with Origin at least until EA app has functional equality to Origin.

But Origin was not more of an "offline" installer than EA app is.

Cannot change the client install location. But force me to use a (beta) EA app when I try to play EA game on PC game pass ☹️

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@holger1405 wrote:

@Aelther 

I would love to go back to a time where you could install a game and play it just like that, without a additional software needed.
Problem is that this ship has sailed a long time ago.

I also think that EA app is not remotely ready to be the main client for EA games and that they should have stuck with Origin at least until EA app has functional equality to Origin.

But Origin was not more of an "offline" installer than EA app is.

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I think you may have misunderstood what I was trying to say. I was not referring to clientless games, I was referring to the setup of the launcher (EA app) itself. There are generally two types of installers. One that contains the files it is trying to install (aka you can install them offline) and an online installer (very small in size, because it downloads the files it is about to install). For example you can download Chrome via an online installer which is very small in size and will then download and install the latest version, but if you dig deep enough, you can also download an "offline" installer of Chrome that will contain the browser itself. These are usually intended for enterprise deployment and usually come in msi format.

That is what I was asking for. If, as you say, an earlier version of the installer did have a working path selector, then I would like to have that, so it could be installed and then update post-install. Usually companies that offer offline installers keep several older versions available for download. Right now we only have a choice of the latest build, with all of its bugs.

Origin was indeed, far superior to the new EA app and it also clearly distinguished between origin native copies and steam copies. Now everything is smushed into one and I'm not sure which is which and if they started overriding keys again, the way they did when they first returned to Steam.

Now, since you did go on about how the time of being able to simply install a game and play has passed, I will say that i disagree completely and I'm sure than you know it's untrue. There is nothing "modern" about launchers, nor anything "legacy" about simple installers. It's everything to do with DRM. There are DRM-Free stores, one of them is even quite popular, where you CAN just download a game and play. A launcher is either optional or not available at all, depending on said store. EA even sells some of their older games on one of those DRM-Free stores, but, again, there is nothing stopping modern games from being launched there and many consumer-friendly publishers do. It's just that EA thinks that DRM is somehow stopping certain illegal activities, which it obviously does not. It only makes the paying customers jump through hoops and pointless online authenticators. Too bad that they can't even get the basics, such as installing their DRM/Launcher to a custom path, right.