EA_Shepard
Community Manager
2 years agoRe: How to fix Error Code EC:10000 or EC:10500 in EA app?
Hey Everyone.
Thank you all for the information. I have sent all the info along to the team. When I get an update I will post one here. For the meantime, I am continuing to look around at these errors as they seem network based in some way.
I would like to as if everyone could try the following as well.
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4)
- Change TCP/IP Settings
- Reset Windows Host File
DNS Flush
- Click the Start button. It’s the Windows logo in the bottom left corner.
- Select Command Prompt.
- To open the command prompt console, you could also simply press the Windows and R keys at the same time and enter cmd.
- You may see a popup asking if you want to allow Command Prompt to make changes to your computer. If you do, select Yes.
- If you are asked for an administrative login at this point, then you’ll need to contact your system administrator to proceed.
- In the command prompt window, type ipconfig /flushdns.
- Press Enter.
- You should see a message confirming that the DNS Resolver Cache was successfully flushed.