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Re: How to fix Error Code EC:10000 or EC:10500 in EA app?

  • Windows version and build number (Press Windows keyboard button + R > Type “winver” (without the quotes), and press the Enter button on your keyboard),
    22H2 OS Build 22621.2134
  • EHA app version (EA app > Top-left Hamburger Menu > About),
    Newest reinstalled 24/8/23
  • The region you're from,
    USA
  • Are you using an internal or external drive to play your games?
    Internal
  • Are you using an HDD or SSD?
    SSD
  • Date this issue started (is it still happening?)?
    Has been over 6 months
  • Other error(s)?

  • If possible, share a screenshot of the Error Code or provide a recording of how exactly the Error Code presents itself (you can use YouTube or Streamable to share these),
    EC 10000
  • 1e7bcbc6-1f06-48a5-a3b6-e3f8eca47cd6

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