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PPernille's avatar
PPernille
2 years ago

Re: How to fix Error Code EC:10000 or EC:10500 in EA app?

I'm on a mac too and this was the fix for me 😊. Delete the EA app, download origin, install and login to Origin. Then your told you have to download the EA app, click the button (don't download from ea.com), install and hopefully your EA app works again 👩‍💻

8 Replies

  • LOPEZ822's avatar
    LOPEZ822
    2 years ago

    @elleb2 I found the solution! Search up proxies in your settings, and make sure they are all off. I had two on and once I turned them off, I was able to login to the EA app.

  • elleb2's avatar
    elleb2
    2 years ago
    @LOPEZ822 none of the proxies were checked by I unchecked 'use passive FTP Mode (PASV)' and it worked! Thanks so much!
  • no1likebri_'s avatar
    no1likebri_
    2 years ago

    OMG!! I have spent days trying to get into the EA app, I tried this method and immediately it worked!!! Thanks So much!! Everybody try this method NOW!!!

  • manum777's avatar
    manum777
    12 months ago

    For me Battlefield 1 didn't start.I then logged out of ea launcher. After that I deinstalled Ea Launcher and started battlefield 1 without the Ea launcher. Then it asked to install the Ea launcher and I did install it. And after it the game started.

  • car0linaq's avatar
    car0linaq
    11 months ago

    You are a lifesaver omg I could not figure it out!!!! From Canada and on a MacBook too, such an odd issue 

  • Freyahammett200's avatar
    Freyahammett200
    9 months ago

    Thank you so much, this worked for me. And I tried everything and got to the point where I was screaming and crying 

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