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Re: "Please wait while we install/open the partner application" SOLUTION/FIX

@Embiancee I've been having the same problem but with the new Jedi Survivor game. There have been threads about how to fix it but nothing works for me and I get the same result as the original poster above. since this is also an EA game I hope this is a right place to ask for help

4 Replies

  • @szy-rocks  Have you tried closing the process I mentioned in the above post? If that doesn't work, try reinstalling the EA app.
    You can also try launching the linking exe yourself, on the shortcut of EA --> Right Click --> Open file location and try to open as admin the app "Link2EA", added a screenshot of it.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @szy-rocks If those steps do not work, can you please run through the following so we make sure everything is updated?

    Nvidia

    Delete Windows Temp Files

    • Press the Windows key + R, go into the file explorer
    • Type in %temp%, and hit Enter
    • Delete everything it allows you to delete
    • Reboot the PC
    • EA App's Cache (Top Left Menu > Help > App Recovery)
    • Repair/Verify your game based on which client you are launching from
    • EA App - Repair (My Collection > Tile Dots > Repair)
    • Steam - Verify in your library
    • Run the System File Checker tool then Check for Windows and GPU updates 
    • Uninstall VC++ from the control panel
    • Install/Repair your VC++ files for the game (Microsoft VC++ Link)
    • Download and update DirectX

    If these do not work, try the following:

  • szy-rocks's avatar
    szy-rocks
    2 years ago

    @EA_ShepardI've tried all of the above and nothing works. I've reinstalled these apps about 20 times an I still can't install the game at all.

    Edit: I have tried installing in two separate PCs and it refuses to work. not sure what to do here.. 

  • Hunhurtu's avatar
    Hunhurtu
    2 years ago
    @szy-rocks i have the same problem know 3 diffirent computers i tried but i cant play any of the ea games on epic games. did you find the solution ?

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