Re: [RESOLVED] - Cannot download The Sims 4

Yeah, offline didn't work for me either- it says repairs needed. - then gets stuck at 14% for the repairs - hopefully the server wakes up soon! 

I'm stuck at good ol' 1% until it shows me the download error again, lmao. At this point i'm like, "okay, who broke it..." 

I manage to get my game to launch dispite the "you're updating your game" message.

<!> If it says your game files are "corrupted", this may not work for you! <!>

(Edited) Steps:
- Have the EA App open first, (turning off your connection might make you unable to sign into the EA App, which we don't want)

- Turn off your Wi-Fi and/or unplug your Ethernet cord, (you can turn on/plug in the cord on the main menu, this is just to launch the game as being online requires you to update)

- Launch the Sims4

- Click on the "you're updating your game" prompt (This should take you to the "Sims Delivery"), or go directly to "Sims Delivery"


- Set Sims Delivery to "never"

- Click on "Resume", (mine took a bit to load since I have mods, hence the Supernatural logo, but if it loads a while, wait for it, it should load you into the game)

- I do suggest backing up your save file incase there's somehow a cloud sync or other errors, (they're shouldn't be, but who knows)

- Sadly for now, each time you launch the game, you will have to turn off or unplug your connection until the update gets fixed, however you won't see the "you're updating your game", (I just relaunched the game to verify this)

What's NOT required, (I didn't do it, so you shouldn't have to either):
- Clear cache
- Reinstall the EA App

This part is just for those who managed to not catch on: Do NOT reinstall or uninstall the game, you won't be able to play at all, and repairing the game won't work. (I will note that prior to trying the steps above, I tried repairing the game, it got stuck at 14%, I had then canceled the repair and the steps was the first thing I had tried).

Really hopes this works for everyone!

This is to show that I'm in the game, with the setting turned off, on today's date, (The notification on the top right is a mod throwing an error, which isn't related to getting back into the game, so its not shown):

Forgot to mention to turn off your Wi-Fi first, you can enable it once you're in the game! (Even on the main menu)

(Updated steps post to reflect turning off your connection)

https://answers.ea.com/t5/Bug-Reports-Technical-Issues/Cannot-download-The-Sims-4/m-p/12866729/highlight/true#M33763

Did you take any steps to open the game offline? I’ve tried and it just says repairs needed, there doesn’t seem to be any way to open the game if I’m offline 🙄

Unfortunately, this did not work for me. The app isn't even letting me launch in off-line mode to attempt it. 

Thank you, friend!

Mine is telling me i have corrupt files and that i need to repair the game but like you said, repairing the game isn’t working for the time being ;/ i hope this gets resolved soon

I’m glad for that players are helping each other in this way but this is not okey. I hope we get lots of communication and an official fix very soon!