Re: Temporary Issue - EA app game library is empty - Fixed, 11 Jan. '23

EA_Illium
Community Manager
3 years ago
@SorryDeanEyeBrow To confirm are you playing through the EA App client? Which other games are you missing?
Zluk_Skovorodki
3 years ago
@SorryDeanEyeBrow Me too, but i had BF4! Now - is gone!
SorryDeanEyeBro
3 years ago
@EA_Illium , BF3,BF4,BF1,BF5,BF2042and some others.
EA_Illium
Community Manager
3 years ago
HI @SorryDeanEyeBrow @Zluk_Skovorodkin Can you clear your EA App clients cache and check if your games appear again?

EA App's Cache (Top Left Menu > Help > App Recovery)
SorryDeanEyeBro
3 years ago
@EA_Illium OK did that and it still says , Your collection is empty. I don't think I have Orgin on my computer anymore.
SorryDeanEyeBro
3 years ago
@EA_Illium I just noticed all my game collection is back on EA. Thank you so much for your help : }
StephS1984
Seasoned Adventurer
3 years ago
Same, done all that, still no games in my EA App game collection. This is absolutely ridiculous.
PanosTGR
3 years ago
Even though my collection is vanished, when EA App is running, if i press the desktop icon (Sims 4 specifically) the game starts properly. What is going on ? This is not normal.
tukonafullmoon
3 years ago
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