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10 Replies
@EA_Illium wrote:
@SteltekOneDo you have Apex installed via EA App or Steam?I have Apex installed via EA App. (The 'View Properties' menu also isn't available for any other game I install via EA App.)
- Frozenoulis4 years agoRising Vanguard
Can you try logout and login again?
- @Frozenoulis Already did that to no avail.
- Frozenoulis4 years agoRising Vanguard
Close ea application.
Go in %AppData%
Open the Local folder.
Go in EADesktop folder and delete cache folder and QtWebEngine folder.
restart your machine and login in ea app.
This seems to me that is a cache problem.
Please keep in mind that i am a simple user and you take the responsibility but i made this steps to myself without ill effects.
- EA_Illium4 years ago
EA Staff (Retired)
Hi @SteltekOne Thanks for the update, when you have a moment we can also try the following.
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Try these steps to make sure there aren't any other programs limiting performance
@EA_Illium wrote:Hi @SteltekOne Thanks for the update, when you have a moment we can also try the following.
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Try these steps to make sure there aren't any other programs limiting performance
Hello,
- As referenced in my original post, "App Recovery" was among the things I had already tried before reporting the issue. It does not resolve the issue. (Neither did completely uninstalling and re-installing the EA App.)
- I am not running any particular virus scanner or firewall other than the Windows built-in ones. Disabling these had no effect (the menu item is still missing).
Close ea application.
Go in %AppData%
Open the Local folder.
Go in EADesktop folder and delete cache folder and QtWebEngine folder.
restart your machine and login in ea app.
Tried this, but it also did not resolve the issue.
I just tried this on my laptop, and the problem is exactly the same there! That's two separate PCs having this issue now.
Error report: 4fb5bc36-8fe3-4fb6-891b-e19d005d269e
- EA_Illium4 years ago
EA Staff (Retired)
Hi @SteltekOne What version of the EA App are you currently on? ( You can find it by hitting the top left 3 lines > About > take a screenshot)
- Anonymous3 years ago
LEVEL DOWN FOR HACKING ME 3 TIMES IN 1 WEEK TRYING TO HACK MY BANK ACCOUNT -1 BILLION BECVAUSE FIFAS A JOKE YOU CANNOT GET A PROPARTIES PAGE TO REPAIE AND LAUNCH OPTIONS ON EA APP YOU ANGER US ON PURPOSE DO 1
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