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gr8crow's avatar
gr8crow
Rising Newcomer
5 hours ago

RESTART: Issue with Ea play - pass expired but not so in Xbox game pass

3 weeks in. No resolution. EA blames XBOX, XBOX blames EA - to me it's EA as XBOX shows everything correctly. I've done full cycle of troubleshooting several times. Contacted both teams - it's shocking how hard is it to get hold of anyone at EA and when you do, they've got no clue (just running off a script). Clearly issue in data between XBOX & EA but no means of EA team sending request to XBOX team to clarify and fix issue if account confirmed as Premium?

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