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sadaque123's avatar
sadaque123
New Rookie
2 years ago
Solved

Sims 4 DLC from Steam or Epic Greyed Out on EA app for Mac (Worked on Origin)

Hello does anyone know how to bypass this monstrosity on a new Mac App?? I just want to play my game - upon being forced to install the EA app some of my packs were missing. I tried downloading...
mac
technical issues
  • Bluebellflora's avatar
    Bluebellflora
    2 years ago
    @erinmeganxo

    If you bought or claimed these packs in Epic or Steam they are not available in EA App for Mac as there is no Mac version of the game available on either platform.
cb17768f9df6f1f2's avatar
cb17768f9df6f1f2
Rising Newcomer
13 days ago

Hi,

I have seen a few threads like this but none as specific and no real soultions I could find (in the time I could spend scrolling through). 

I used to have a Windows PC so I played Sims on it using Steam. I bought the Sims Pets expansion and Parenthood, and some other add-ons. I now have a Mac so I changed over to EA all was fine with the base game, but my add-ons won't carry through? They are greyed out, saying 'available on Windows'? 

Even when I go through the EA app I can't purchase them as it says I already own them?

I did some googling and it seems like this is just a thing that happens. Surely not, it can't be that you buy on one device and it doesn't transfer over surely??

Also- I checked, and my steam account is connected to my EA account.

Please, any advice on how to fix this thanks!

 

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